COLLECTION OF PERSONAL INFORMATION When you use our Service, we (or the vendors we hire to perform business functions on our behalf) and third parties who have integrated their technologies into our platforms and services may collect, receive and develop several categories or personal information about you depending on the nature of your interactions with us: Generic information / Financial Information We collect your personal information or information when you use or browse the Service and at the time of your registration on the Service and you share such information with us through email or by posting on the Service or by any other means made available to you by us. We collect information with respect to your name, photo, mobile number, email, address, IP Address, zip code, age, gender, occupation, social media account handles or usernames, and account usernames and passwords used by you on the Service etc. We or our payment gateway partners may collect your credit/debit card details or other bank account details in the event you are the winner of a promotion or contest or if you have subscribed to a premium plan or bought an in-app feature on the Service. This information is stored by our payment gateway partners. We collect information in order to provide you with a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize Platocast to make your experience safer and easier. Except as provided herein, we do not solicit any sensitive information about you. However, if you share such information with us voluntarily, we will not be liable for any actions, claims, costs, expenses or other liabilities that may arise as a consequence of such any unauthorized use or misuse of such information. In order to access some features of the Service, you will have to create an account (Registered User Account). You shall never use another’s account without prior permission. When creating your account, you must provide accurate and complete information. The data you provide is deemed to be true and correct. You are solely responsible for the activity that occurs on your account, and also shall be solely responsible for keeping your account’s password secure. You must notify us immediately of any breach of security or any unauthorized use of your account. Although we will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses and claims of the Website or others due to such unauthorized use. Demographic information We may track certain information about you based upon your streaming behavior while using the Service. We use this information for conducting internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the website that you just visited, which website you next visit, your computer browser information. We may also collect your Information to track user behavior and preferences for internal analytics and research. We may also use your information: to evaluate your interest for various genres of content, services, offers; to perform analytics and conduct customer research, to determine your interest, for identifying Content that generate sales and to analyses traffic patterns. If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings. We may collect and store such information. We identify and use your IP address to help diagnose problems with our server, and to administer. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience, providing you with content that we think you might be interested in and to display content according to your preferences. We or our vendors or third parties may collect information about the general location of your computer, mobile device, tablet or other device (“Device”) when you access or use the Platforms; or if you choose to turn on your Bluetooth, Wi-Fi or other geolocation functionality when you use the Apps, subject to your consent, the Apps or SDKs embedded within the Apps may collect, infer, and use more precise geolocation information. Cookies Information A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information. You will always have an option not to provide certain information and can choose to opt-out from provision of certain information. When you visit our Service, we may send you one or more cookies – a small text file containing a string of alphanumeric characters – to your Device that uniquely identifies your browser. We use both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly if the ability to accept cookies is disabled. We use tracking tools like cookies and pixels to automatically collect information about your interactions on our Service, such as your IP address and other unique identifiers for the Device, including the hardware model and mobile network information. We collect information about your use of the Service, including your browser type; operating system; activations; listening times; what areas of the Platforms you access and for how long; search terms you enter; how long you stay on a page; which hyperlinks and content or advertisements you click on; which songs, playlists, audiovisual content and other Platocast users you interact with; and the page served and preceding page views. If you use our application, we may also look at how often you use the application and where you downloaded it. We may collect information about your views, clicks, and interactions with our digital content and advertisements (both on and off the Platforms), as well as our promotional emails. If you create an account using your credentials from a third-party social media site, we will have access to certain information from that site, as described further below. Log File Information When you use our Service, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser. Clear GIFs Information When you use our Service, we may employ “clear GIFs” (a.k.a. Web Beacons) which are used to track the online usage patterns of our Users anonymously (i.e., in a non-personally-identifiable manner). In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. Employment-Related Information If you apply for a job, we may collect information about your work experience and previous employment, your education history, your resume, the URL to your personal or professional websites, your workplace skill sets and certifications, whether you need a visa to work at out offices, and salary expectations. If you apply for a job, you can choose to also voluntarily provide any of the following self-identifying information: ethnicity, gender, disability status, and/or veteran status. Inferences We draw inferences about you from other pieces of personal information collected about you, reflecting what we believe to be your interests, characteristics, predispositions, and attitudes.
DISCLOSURE OF PERSONAL INFORMATION WITH THIRD PARTIES We may disclose personal information to affiliates and group companies. We may also disclose your personal information with third parties strictly on confidential terms. We may disclose such information to third parties in order to provide you access to the Service and facilitate or your participation in any contest, game or activity conducted by Platocast, to comply with our legal obligations, to enforce our Terms & Conditions of Use, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to the Platocast Service. We will always take your express consent at the time of sharing your personal information with third parties for their marketing and advertising purposes. In the event of any requirement by court order, government or quasi-government agency to disclose your personal information, we will disclose information as may be legally required. We may also disclose your personal information if we, in the good faith believe that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. In the event Platocast is merged with or acquired by another company or in case of re-organization or re-structuring of business, we and our affiliates will share your personal information, wholly or in part, with another business entity. We do not share your personally identifiable information (such as name or email address) with other, third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We do share non-personally identifiable information (such as anonymous user usage data, referring / exit pages and URLs, platform types, number of clicks, etc.) with interested third-parties for commercial and marketing use or to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Website. We also reserve the right to disclose personally identifiable information and/or non-personally-identifiable information that we believe, in good faith, is appropriate or necessary to enforce our Terms & Conditions of Use, take precautions against liability, to investigate and defend itself against any third party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our Service, and to protect the rights, property, or personal safety of our Service, our users or others.
PROMOTIONAL AND MARKETING ACTIVITIES We will send communications to you at regular intervals to notify you of, among other things, various offers, new content, exclusive deals etc., that may be available or new services that you may be interest to subscribe etc. By accessing Platocast Service, you expressly consent to receiving such communications from us at regular intervals. However, if you do not wish to receive any communication from us, you may request to opt-out by sending an email to content@Platocast.com with the subject as “Unsubscribe”. We may communicate to you from time to time as and when there are offers, new content, exclusive deals, or new series that may be available and may be of interest to you to subscribe. By using our services, you expressly consent to receive such communications.
SECURITY AND COMPLIANCE WITH LAWS We strive to protect your personal information against unauthorized disclosure, misuse, unlawful use, modification, loss or destruction. We take all reasonable measures and precautions, as per standard industry practices, to keep your personal information confidential. We ensure compliance with all applicable laws including but not limited to Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.
OUR COMMITMENT TO DATA SECURITY We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to us and you do so at your own risk and consequences. Once we receive your transmission of information, we make commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If we come to know about a breach in the security systems, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice on our website if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us using this link support@Platocast.com
OUR COMMITMENT TO CHILDREN’S PRIVACY The Platform is not directed to children under 13. We do not knowingly collect personal information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her personal information without the parent/guardian’s consent.
SPECIAL NOTE TO INTERNATIONAL USERS Platocast Service is hosted in India and is intended for and directed to users worldwide. If you are a user accessing the Service from any other country with laws or regulations governing personal data collection, use, and disclosure, that differ from the laws of India, please be advised that through your use of our website, this Privacy Notice, and our Terms& Conditions of Use, you are transferring your personal information to India and you consent to that transfer. We will only be complying with the legal provisions on the subject matter as applicable in India from time to time.
UPDATION/MODIFICATION OF INFORMATION You can access and update the information provided by you by logging into your Account from user id and secure password. PROHIBITED USES You may use Platocast Service only for lawful purposes. You may not use the Platocast Service: In any way that breaches any applicable local, national or international law or regulation; In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; For the purpose of harming or attempting to harm any other person including minors in any way; To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam); To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
IN THE EVENT OF MERGER, SALE ETC. In the event that Platocast is acquired by or merged or amalgamated with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our Users as part of such merger, acquisition, sale, or other change of control.